Privacy & Procedures Policy

1. Introduction

The AI Institute of Professional Development ("we," "our," "us") is committed to protecting the privacy and personal data of everyone who visits our website, joins our waitlist, or enrolls in our programs. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using our website or enrolling in any program, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

Contact Information — name, email address, phone number
Professional Information — industry, area of expertise, job title or business name
Enrollment Information — program tier selected, payment records, cohort participation details
Certification Records — credentials issued, credential numbers, completion dates
Technical Information — IP address, browser type, device information, pages visited, and time spent on our website
Communications — any messages, inquiries, or feedback you send to us directly

3. How We Collect Your Information

We collect information in the following ways:

When you complete a contact, registration, or waitlist form on our website
When you enroll in the Four Credential Certification Pathway
When you access and use our dedicated training portal
When you communicate with us by email or through our website
Automatically through cookies and analytics tools when you visit our website

4. How We Use Your Information

We use your personal information to:

Process your enrollment and manage your participation in the program
Issue, record, and verify your certifications and credentials
Communicate with you about your cohort, program updates, and support
Send you information about upcoming cohorts, waitlist openings, and program announcements
List you in the Global Directory of Professional AI Consultants upon successful program completion, unless you opt out in writing
Improve our website, platform, and program delivery
Comply with our legal and administrative obligations

We will never use your information for purposes beyond those listed above without your explicit consent.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

Service Providers — trusted third-party platforms that support our program delivery, including our training portal provider, payment processor, email communication platform, and video conferencing tools. These providers are contractually obligated to handle your data securely and only for the purposes we specify
Verification Portal — your name, certification title, credential number, and issue date are made available through our professional verification portal for the purpose of third-party credential verification
Legal Requirements — if required by law, regulation, or legal process, we may disclose your information to the appropriate authorities

6. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. Cookies help us understand how visitors use our site so we can improve it. You can control cookie settings through your browser at any time. Please note that disabling cookies may affect the functionality of certain parts of our website. We may use third-party analytics tools such as Google Analytics to collect and analyze non-personally identifiable information about website usage.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

Certification Records — retained for a minimum of five years from the date of issue, in line with our certification validity period
Enrollment & Payment Records — retained for a minimum of seven years for accounting and legal compliance purposes
Marketing Communications — retained until you unsubscribe or request removal
Website Analytics — retained in accordance with the policies of our analytics provider

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — the right to request a copy of the personal information we hold about you
Correction — the right to request that we correct any inaccurate or incomplete information
Deletion — the right to request that we delete your personal information, subject to our legal and administrative obligations
Objection — the right to object to how we use your information for marketing purposes
Portability — the right to request that your data be transferred to another organization in a commonly used format
Withdrawal of Consent — the right to withdraw consent for marketing communications at any time by clicking unsubscribe in any email we send you

To exercise any of these rights, please contact us at aiinstituteofpd@gmail.com.

9. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. Our training portal and payment processing systems are secured in accordance with industry standards. While we take every reasonable precaution, no method of data transmission or storage is completely secure. We cannot guarantee absolute security but are committed to addressing any breach promptly and transparently.

10. Third Party Links

Our website may contain links to external websites, including Lakisha Ross's branding and coaching website and our verification portal. This Privacy Policy applies only to the AI Institute of Professional Development's website and platforms. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our programs and website are intended for professional adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to remove it.

12. AI Tools & Your Data

The AI Institute of Professional Development may use artificial intelligence tools to support internal business operations including communications, content development, and program improvement. We do not use automated AI decision-making systems to process, evaluate, or make decisions about your personal data, enrollment status, or certification outcomes. All decisions relating to your participation and credentials are made by qualified human professionals.

Any AI tools we utilize are selected and managed in accordance with our own AI governance and compliance standards — the same standards we teach within our certification program. Your personal data is never used to train third-party AI models without your explicit consent.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or programs following any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: AI Institute of Professional Development Email: aiinstituteofpd@gmail.com Website:getcertifiedinai.com